What is Dulux Select
On behalf of ICI Dulux we are delighted to introduce you to Glynn Fagan & Andy Frances, professional decorators and full members of Dulux Select Decorators and Trustmark government endorsed standards (Membership Number 330427686).
Why have Dulux Select Decorators?
This innovative concept was developed by Dulux in response to a growing number of requests from customers for professional decorators with work of high quality and reliability. As Britains leading manufacturer Dulux are in an ideal position to select the very best decorators and guarantee their work. So Dulux Select Decorators was born!
How are members selected?
Every single member has been carefully chosen for their: quality of workmanship, experiance, loyalty, reliability and above all excellent customer service. This is not a one off selection process, monitoring for members' work is an ongoing process.
What is TrustMark?
TrustMark is a scheme supported by: the gorvernment, the building industry and consumer groups to help consumers find reliable and trustworthy tradespeople to make improvements and repairs inside and outside the home. To find out more about TrustMark visit
What does Dulux Select Decorators and TrustMark mean to you?
Reassurance and total peace of mind at no extra cost.
The Free Optional 2 Year Guarantee
This guarantee is a first. It is unique in the professional decorating world. All members can offer you a Free 2 Year Guarantee on all their painting and decorating work carried out using Dulux Trade Products. This means that in the unlikely event of a problem arising they will correct the problem at no extra cost. this guarantee is underpinned by Dulux.
How the Guarantee Works
Your decorator is the only person who can offer you a guarantee. It is activated by two stages:
Stage 1 -your decorator must complete and return the Job Commencement form before work starts. Your assistance is required in counter-signing this form. This will enable us to respond to any problems while the work is in progress.
Stage 2 -to activate your two year guarantee you need to complete, sign and return (freepost) the Job Completion form which is included in the 'Guarantee Your Home Deserves' brochure. It will be supplied by the decorator. This also includes the full Terms and Conditions of the Guarantee.
The Code of Practice -for more than just a good job
Every member has signed a binding agreement to abide by the Code of Practice, laid down to ensure that the highest standards are met in every aspect of their business. In other words, in addition to quality workmanship, you can be sure that all members will: give you a fair and competitive price, be honest in their dealings, carry adequate insurance cover, respect your house and comply with any relevant regulations.
Dulux are confident that you will be more than satisfied with the work of Fagan & Frances.
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